Privacy Policy

​

Effective Date: [March 18, 2023]

1. Introduction
Loc Majesty values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you book loc services or purchase loc care products.

 

2. Information We Collect

• Personal Information: When booking a service or making a purchase, we may collect your name, phone number, email address, and payment details.

• Appointment & Service History: We keep records of your services to provide a personalized experience.

• Shipping & Billing Information: If purchasing products, we collect your shipping address and payment details to process your order.

 

3. How We Use Your Information

• To schedule and confirm appointments.

• To process payments and fulfill product orders.

• To provide customer support and respond to inquiries.

• To send service reminders, promotions, and updates (you may opt out at any time).

• To maintain business records and comply with legal obligations.

 

4. Information Sharing & Security
We do not sell, rent, or share your personal information with third parties, except as necessary to process payments, fulfill orders, or comply with legal requirements. We implement security measures to protect your information but encourage clients to safeguard their personal data as well.

 

5. Your Rights & Choices

• You may request access, corrections, or deletion of your personal information by contacting us.

• You may opt out of promotional emails or messages at any time.

 

6. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of our services or products constitutes your acceptance of any changes.

For any privacy-related concerns, contact us at [locmajesty1@gmail.com].

 

Return & Refund Policy

​

Effective Date: [March 18, 2023]

1. Service Policy

• No Refunds on Services: Due to the nature of loc services, all sales are final. If you are unsatisfied with your service, please notify us within 24 hours so we can discuss possible solutions. After 24 hours, we are no longer responsible.

• Rescheduling & Cancellations: Appointments must be rescheduled or canceled at least 48 hours in advance to avoid cancellation fees.

• After rescheduling one time, you must book a new appointment and pay a new deposit.

 

2. Product Return & Exchange Policy

• All Sales Are Final: Due to hygiene and safety reasons, we do not accept returns or exchanges on loc care products once they have been purchased.

• Damaged or Defective Items: If you receive a damaged or defective product, contact us within 7 days of delivery with photos, and we will gladly replace the item or issue a store credit.

• Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been shipped. Please ensure your shipping address is correct at checkout.

 

3. Contact Us
If you have any questions about our Return Policy, please reach out to locmajesty1@gmail.com before making a purchase.

By booking a service or purchasing a product, you agree to the terms of this policy.